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Santa Round Robin Seminars |
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Written by Santa Walter
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Friday, 26 February 2010 10:42 |
 Low-cost seminar sessions to support Santa, Mrs. Clauses, and Elves for the Christmas Season, sponsored by Santa Business School. Demonstrations will precede Round Robin role playing and practicing specific skills. DATE: Saturday, August 7, 2010 TIME: 8:30 AM to 4:30 PM EVENT: Santa Round Robin Seminars ATTIRE: Casual Claus or Christmas themed casual clothes. LOCATION: San Jose, CA (room location is still in process) DOOR PRIZES: Everyone will select a door prize from the table. COST: $40 per person, or $75 for Santa and companion. Includes continental style breakfast, lunch, and afternoon beverages. Optional dinner is extra.------ 8:30 AM Coffee, pastry, fruit and juice, sign-in, socializing (Included in price)
9:00 AM Group gathering, ice-breaker, introduction, sharing [Santas NorCal Meeting is FREE! for the breakfast meeting] 9:45 AM Workshop Session I -- Coffee Break 11:15 AM Workshop Session II -- Lunch 1:30 PM Workshop Session III -- Break
3:00 PM Round-Robin Panel Discussion 4:00 PM Closing Words, Reflections, Evaluations 4:30 PM Pack up
5:30 PM Meet for casual dinner (optional)[We may choose the new Sonoma Chicken Coop going in at Capitol Expressway and Silver Creek / King Road. Meals are about $10 per person.] ------ Including continental breakfast and lunch, Santa Round Robin Seminars cover Storytelling, Reading, & Monologues; Mrs. Claus & Elves as Entertainers; Marketing Santa Visits; Business of Santa - Pricing & Expenses; Entertainer Make-up for Photos; Low-cost Costuming & Props; and a final Round Table Panel Session for $40 per person. The day starts at 8:30 and goes until 4:30.
Scheduled on August 7, 2010, is a Round Robin Seminar day for Mrs. Claus, Elves, and Santas to sharpen and learn new skills to support the magic of Christmas. (The Round Robin comes in for the hands-on practice in different corners of the room.) It will be in the San Jose area; location to be determined. We are trying to find a low-cost facility with reasonable access from the freeway. Ideas for the workshop sessions are in process; suggestions are welcome!
So far, ideas for workshop topics include: - Compare and Contrast: Storytelling, reading books, and paraphrasing a book. Props for good stories. There will be a demonstration and then role-playing practice for those who wish to improve their skills.
- Effective Santa visits and photo sessions. Applying makeup will be demonstrated as well. Using a companion (Elf or Mrs. Claus) to support Santa, with demonstration and practice opportunity.
- Marketing Santa's visits to varying clients and reaching high client satisfaction with repeat bookings. Presentation will demonstrate actual web pages, social networks, and newsletters (free through MailChimp for small lists).
-Adding extra services (face painting, tattoos, balloon art, no-muss crafts, and cookie decorating) without massive headaches (demonstration and hands-on practice for participants).
-Varying roles for Mrs. Claus and Elves; NOT ALL EVENTS are the SAME! (Duh!). Preplanning different types of events for maximum client satisfaction. Demonstration and practice offered for those who wish to improve skills. Includes storytelling, gift distribution, photo line management, monologues, suggested answers to common questions, etc.
-Adding client satisfaction with light-weight, easy-to-set-up props (Santa chair or bench, trees, greenery, decorations, wrapped boxes, toy box display, North Pole, mail box, etc. will be demonstrated).
- Business Santa: How much to charge and avoid the trap of an hourly rate; Balance pro-bono (free) appearances with those who pay; Client contracts, deposits and payments versus the honor system; Paying Elves and Mrs. Claus for value.

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Last Updated on Sunday, 28 February 2010 06:35 |
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Written by SantaWalter
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Monday, 01 June 2009 10:10 |
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All solopreneurs and small businesses should consider having an email-based newsletter for developing a loyal following, communicating your "personal fabulosity" (compliments of the Communicatrix), and assisting in marketing the products and services of the organization. There are many email campaign sources available to the solopreneur to build a client list, offer services, and to market products and services. One key to all of the services are to avoid SPAM and the reputation for sending it. Although it takes longer, building your own client permission-based list, one person at a time yields the best results. Avoid trying to buy a list; it is less hassle and more effeictive to build your own. Each of them has differing strengths, pricing structures, services, and support resources. Here are just a few: Out of them all, Santa Walter selected MailChimp for several reasons. Their do-it-yourself approach fits a beginner's skills; however, the support is humorous, high quality and even Walter-proof. They give all trial accounts a 600 email credit, and a list of up to 100 emails in each mailing. They even let me spit my list into A/B when it exceeded 100. The template-builder was easy and intuitive, list building was equally easy. I was able to use it for over 3 months without spending anything, and then the choice of plans were very flexible. They did not seem to be pressuring the sale. And the MailChimp's outrageous little snippets are quite fun. Once I signed on for a prepaid account, I even had the choice of the email campaign being completely without their logo or affiliation, if so desired. MailChimp powers Santa eNews and several other accounts for Santa Walter at a pay-as-you-go rate of $0.02 per email for now. Once the list grows huge, changing to a monthly fee is easily done. Their free 64 page eBook on email marketing guide for newsletters is a great help, regardless of which company you select.
Within the Santa community, one service that is used a lot is Constant Contact. Since they have even radio ads, and telephone support for the novice, they cost a little more; however, the strong color bands typical of their newsletter product tends to be distracting. They offer live webinars for the beginner to get started. Their pricing is $15/month for up to 500 emails on the list, which translates into $0.15 for each email address per month for 100 emails and slides to $0.03 each. If you are only sending one blast per month, and your list is small, it can seem to be pretty expensive.
A very impressive candidate is MyEmma as an email marketing solution. They develop your email look to coordinate with your website for about $100 or $250 for a small business, and for $30 per month, each client has an assigned human support provider available by phone and email to help and support getting out the campaigns. Since I found them through Marketing-Mentor, they were even going to give me a 20% discount on the monthly rate. They also plant 5 trees for every new client.
Another Internet Newsletter source is iContact. They start at about $10 per month. They have a series of 7 emails as resources on how to do effective newsletters. They offer a free trial period.
Welcome to iContact's 7-Day Email Marketing eCourseYou will be receiving a total of 7 emails educating you on some of the most important topics in email marketing. Here's a snapshot of what you will find in your inbox over the next week: - Day 1: iContact’s Five Step Process of Fail-Proof Permission Email Marketing
- Day 2: Learn How To Make Money and Leverage Email Marketing for Your Business!
- Day 3: How To Build Your Email Marketing List
- Day 4: iContact on Spam: What It Is and How To Avoid It
- Day 5: Increase Your Open Rates with an Effective 'From Name' and 'Subject Line'
- Day 6: Using Autoresponders to Put Your Marketing on 'Autopilot'
- Day 7: Get Instant Feedback From Your Subscribers with Surveys
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Last Updated on Thursday, 04 June 2009 13:07 |
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Public Relations: Getting Free Good-Will Publicity |
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Written by Santa Walter
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Thursday, 04 June 2009 13:49 |
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While it has been said that getting noticed, even if it is negative press, is what publicity is all about; however, that is not desirable as a general rule. What might work for the Bad Boy Bail Bonds organization typically backfires if attempted in normal customer service industries. So what is PR? What is it not? Public Relations is not paid advertising. Rather, it is public notice mentioning your organization in a favorable light. I purchased the book Public Relations for DUMMIES as a refresher and reference, primarily because one of my mentors, Ilise Benum of Marketing-Mentor, wrote a portion of it, who came through a reference in a workshop taught by The Communicatrix, Colleen Wainwright. [Try visiting their links; both of these ladies have their heads on straight!] I got it from Amazon; you may find the book helpful, as well. |
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Last Updated on Thursday, 04 June 2009 15:10 |
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Marketing Santa: Getting New Clients at a Fair Price |
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Written by Santa Walter Roach
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Wednesday, 29 April 2009 09:32 |
Marketing Santa: Getting New Clients at a Fair Price
Testimonials and word of mouth are the single best way for new Santa Bookings to arrive for an Event Santa, or for a Mall Santa to receive a good contract rate according to established wisdom. It could take as much as a decade for the retired, full-time event Santa to gradually reach 60 or more bookings in the season by waiting to be found. On the other hand, hard-sell techniques for marketing Santa for maximum bookings just seem to be wrong, since Santa is not a pushy kind of personality. So the best option may be a gentle approach that ties in testimonials with your promises of what you will deliver as a quality experience. To achieve the best results, the three recommendations for Santa (which should be a written plan) are: 1. develop your persona to a professional level in appearance as well as in knowledge, 2. establish at least a BLOG web page for Internet presence, and 3. order and distribute appropriate print materials such as business cards and fliers. More sophisticated plan contents are available at http://marketing-mentor.com through Ilise Benum, who helped parse and shape these ideas with her insights published in "2009 Grow Your Business: Marketing Plan + Calendar". It was a sound investment that is well worth the nominal cost.
First, you have to have the Santa persona well-established. That includes suit, boots, belt, beard and hair, and accessories such as a Santa sack, premiums as give-aways to kids, stories and monologues ready to tell. It is best to write out and rehearse Santa's monologues. Chat with fellow Santas for recommendations for suits and accessories which may cost from several humdred dollars to a couple of thousand dollars. Professional-quality photos are needed, with several head and face shots, chest shots, and full-length shots in a variety of poses. Pick ONE head or face shot that is identifiably you, and use it as your main photo throughout the internet and on print media. Get photos of you in your casual Santa attire as well. You may be able to get the photos in trade with a professional photographer, or find a wedding photographer who can work you in. You may need to plan on spending $150 to $500.
Marketing means more of the development of your 'personal brand' than simply quoting rates of pay. Once the costume and accessories are in place, and the stories and monologues are developed and well-practiced, then you are ready for the bare-bones minimum in web marketing: a BLOG.
One way to achieve a web presence is with a free blog site; there are several out there. Two free examples may be seen at http://santawalter.blogspot.com and http://santawalter.wordpress.com. They are very easy to use, since it resembles the process of sending emails and has help screens to assist. (I have way too many so I can share about them.) There are several free templates you may select under the APPEARANCE tab on the DASHBOARD. You may ignore categories, tags, etc., until you are ready for them. The most recent BLOG post is generally on the top, with the oldest on the bottom. Wordpress.com also has the ability to make static pages as well, so you can have a "Contact" or "About" menu tab.
Printed business cards are a must, but may be your only printed materials. (Mine are 3" x 4" club cards at $68 for 1,000, for which I am grateful to Santa Gary Casey.) Santa Ron Breach, among others, sells business cards; HotCards.com has a custom-sized 'club' card 3" x 4" if you are a "do-it-your-self graphic designer". Actually, it might be best to connect with a local printing firm nearby for good-will and word-of-mouth. Brochures, postcards, 'club' cards, and tri-fold brochures are nice; however, they can become expensive in a hurry. Yet if they bring in clients they can be worth it. If they are in your plan; buy them. One reason to have them is to have something to offer when cold-calling prospects, "May I send you my ___ ?" Or you might mail a postcard first and follow up with, "Have you received the ____?"
In conclusion, a bare-bones marketing plan (which should be in writing, by the way) should have: 1) a well-developed Santa persona with appropriate costume, accessories, and monologues; 2) an Internet presence of at least a BLOG with regular postings, photos, contact information, and testimonials; and 3) appropriate business cards, brochures, fliers, postcards, or other print media. At a minimum, these three supply credibility to prospects who may turn into clients. And having all of this 'sooner is better than later'. For additional options, in-depth discussion, and explanations, Ilise Benum's website is excellent: http://marketing-mentor.com.
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Santa Walter Roach is a '75 graduate of Cornell University, School of Hotel Administration, and a '96 graduate of San Jose State University, School of Education. He has taught adults and children continuously spanning the past 20+ years, and currently teaches a sixth grade, self-contained, multiple-subject class of 12-year olds. He has been a professional Santa for 5 seasons. He admits that he sometimes goes way overboard with publishing of websites, and currently manages over a dozen domains. His Santa domains include: • http://santawalter.com • http://santabusinessschool.com • http://santasgazette.com • http://santassociety.org • http://santasnorcal.org • http://santa4events.com • http://santawalter.blogspot.com • http://santawalter.wordpress.com • http://santawalter.ning.com • http://santawalter.multiply.com
In addition, Santa Walter is active on several social media sites among which are: • http://facebook.com • http://biznik.com • http://linkedin.com • http://plaxo.com • http://santawalter.multiply.com • http://aorbsanta.ning.com
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